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Pet Friendly

REFUND POLICY

 

Welcome to my delightful home-based kitchen, where I whip up small-batch products with love and passion! I embrace the uniqueness of my handmade creations, so a few minor flaws may add to their charm. While I can't offer refunds or returns, I'm excited to provide store credit if needed! If you spot any manufacturing issues, don't hesitate to shoot me an email with photos and details—we're here to help!

Payments through e-Transfers can be made to watch_me_glow@outlook.com

Privacy Policy 1. Introduction Welcome to Watch Me Glow (“we,” “us,” or “our”). Your privacy is important to us, and we’re committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.watchmeglow.ca , make a purchase, or interact with us online. By using our website, you agree to the collection and use of your information in accordance with this policy. 2. Information We Collect We may collect the following information when you visit or interact with our site: Personal Information – such as your name, email address, shipping and billing addresses, and phone number when you make a purchase, sign up for our newsletter, or contact us. Payment Information – payment details are securely processed through third-party providers (via Wix Payments, PayPal, or Stripe). We do not have access to or store your full payment card information. Website Usage Data – non-personal data like your browser type, device information, pages visited, and time spent on our site, collected through cookies and analytics tools to help us improve your experience. 3. How We Use Your Information We use your information to: Process and fulfill your orders Communicate with you about purchases, inquiries, or customer support Send you promotional updates or special offers (only if you’ve opted in) Improve our website, products, and services Comply with applicable laws and tax obligations 4. Sharing Your Information We never sell or rent your personal information. However, we may share limited data with trusted third-party services that help us operate our business, such as: Wix.com Ltd. – our website hosting and e-commerce platform Payment Processors – to securely handle transactions Shipping Providers – to deliver your orders Email Marketing Platforms – to send newsletters or updates (only if you subscribe) These third parties are required to protect your data and use it only as needed to perform their services. 5. Cookies and Tracking Technologies Our website uses cookies and similar tracking technologies to provide the best experience possible. Cookies help us understand site performance, personalize content, and analyze traffic. You can manage or disable cookies through your browser settings at any time, but some parts of the website may not function properly without them. 6. Your Rights Depending on your location, you may have the right to: Access or request a copy of the personal data we hold about you Request correction or deletion of your information Withdraw consent for marketing communications File a complaint with your local data protection authority To exercise any of these rights, please contact us at watch_me_glow@outlook.com 7. Data Retention and Security We retain personal data only as long as necessary to fulfill orders, comply with legal requirements, or support business operations. Our site is hosted on the Wix.com platform, which provides us with secure online e-commerce capabilities. Your data may be stored through Wix’s data storage, databases, and applications. Wix stores your data on secure servers behind a firewall and uses SSL encryption to protect it. 8. Third-Party Links Our website may contain links to third-party sites or services. We are not responsible for the privacy practices or content of those external websites. 9. Changes to This Policy We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updates will be posted here with a new “Last Updated” date. Continued use of our site after changes means you accept the revised policy. 10. Contact Us If you have any questions about this Privacy Policy or how we handle your data, please contact us: 📧 watch_me_glow@outlook.com 🌐 www.watchmeglow.ca 📍 Watch Me Glow, Canada

Terms of Service Last Updated: November 4, 2025 Welcome to Watch Me Glow (“we,” “us,” or “our”). These Terms of Service (“Terms”) outline how you may use our website www.watchmeglow.ca and make purchases from us. By visiting or purchasing from our site, you agree to these Terms — so please read them carefully before using our services. 1. General Conditions By accessing our site or purchasing from us, you represent that you are at least the age of majority in your province or state of residence, or that you have given consent for a minor dependent to use the site. We reserve the right to refuse service to anyone for any reason at any time. You agree not to use our products or site for any unlawful or unauthorized purpose. 2. Products and Availability All of our products are handmade in small batches, which means slight variations in color, texture, or scent may occur — that’s part of their natural charm! We do our best to keep inventory updated, but availability is not guaranteed. We reserve the right to limit quantities or discontinue products at any time. 3. Pricing and Payment All prices are listed in Canadian Dollars (CAD) unless otherwise noted. Prices and availability are subject to change without notice. Payments are securely processed through third-party platforms integrated with Wix (such as Wix Payments, PayPal, or Stripe). By providing your payment information, you confirm that you are authorized to use that payment method. We are not responsible for any fees or exchange rates charged by your bank or payment provider. 4. Shipping and Delivery Orders are processed within the timeframe stated on our website or product pages. Once an order has shipped, we are not responsible for delays caused by postal or courier services. Shipping costs and delivery estimates are provided at checkout. International customers are responsible for any customs fees or import duties. 5. Returns and Refunds Due to the personal nature of skincare products, we do not accept returns or exchanges for reasons of hygiene and safety. If your order arrives damaged or incorrect, please contact us within 7 days of delivery at watch_me_glow@outlook.com with your order details and photos of the issue. We’ll make it right by sending a replacement or offering store credit. 6. Accuracy of Information We make every effort to ensure product descriptions, photos, and pricing are accurate. However, errors may occasionally occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information without prior notice. 7. Ingredients and Allergies All ingredients are listed on each product page. It’s your responsibility to review ingredient lists before purchase. If you have allergies or sensitivities, please patch test before full use. We are not responsible for allergic reactions, misuse, or individual skin sensitivities. 8. Intellectual Property All website content — including text, logos, product names, photos, and designs — is the property of Watch Me Glow and may not be copied, reproduced, or distributed without our written consent. 9. Third-Party Services Our website is hosted on Wix.com, which provides us with an online e-commerce platform. Your information may be stored and processed through Wix’s data storage and payment systems in accordance with their Privacy Policy. We may also include links to other websites. We are not responsible for the content, accuracy, or privacy practices of any third-party sites. 10. Limitation of Liability By using our website or products, you agree that Watch Me Glow and its owners will not be held liable for any direct, indirect, incidental, or consequential damages arising from your use of our products or services. All products are for external use only. Our skincare items are not intended to diagnose, treat, cure, or prevent any medical condition. 11. Indemnification You agree to indemnify and hold Watch Me Glow harmless from any claims or demands (including legal fees) made by any third party due to your violation of these Terms or misuse of our website. 12. Changes to These Terms We reserve the right to update or modify these Terms at any time. Any changes will take effect immediately upon posting on this page, with the updated “Last Updated” date at the top. Continued use of our site means you accept the revised Terms. 13. Contact Information For questions about these Terms or your purchase, please contact us: 📧 watch_me_glow@outlook.com 🌐 www.watchmeglow.ca 📍 Watch Me Glow, Canada

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